ice36 Withdraw: How to Move Your Taka Out
By the end of this page you can file a payout on your own: the exact steps, the ৳500 floor, the ৳95,000 daily ceiling, the document check that comes before your first withdrawal, and what to do when a request sits longer than it should.
- 18+ · Play Responsibly
- bKash & Nagad
- ৳500 minimum cash-out
- 24/7 Live Chat
The four numbers that decide your payout
A payout here is not one long process. It is a short form, a check on the account, and a transfer to a wallet or a bank. Four figures run through all of it, and knowing them before you tap confirm saves the round trip of a rejected request and a second wait.
- Minimum cash-out
- ৳500
- Daily ceiling
- ৳95,000
- Payout window
- 21 min
- Document check
- 12 hrs
The daily ceiling above is the entry-level number. Silver members can take out ৳130,000 a day and Gold members ৳170,000, because the tier follows your monthly turnover rather than your balance. Your first payout is the slowest one you will ever file, since a reviewer has to read your documents before the transfer leaves.
The ৳500 floor counts per request, not per balance. If you are holding ৳380 you are not locked out of anything; play on, or top up to the minimum with bKash, Nagad, Rocket, Upay or a bank transfer, then file the request. Cash that has finished its playthrough is withdrawable in full, so you never have to leave a small remainder sitting behind.
ice36 withdraw steps, start to finish
Do these five in order and the whole thing takes about two minutes. The step that catches most people is the second one, where the receiving wallet has to belong to the account holder.
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1
Sign in and open your balance
Log in through the site or the app, then open the balance panel from the account menu. The withdrawable figure is your cash balance, not the total that still includes bonus credit.
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2
Add a payout rail in your own name
The bKash, Nagad, Rocket or Upay number you enter must be registered to you, and a bank account must carry the same name as your profile. Requests to a friend's wallet get held at review, so add your own details once and reuse them.
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3
Finish any bonus playthrough first
Bonus money carries a 7x wagering requirement. Check the meter on your bonus card; if it still shows turns left, the bonus part of the balance stays locked when you request a payout and the amount comes back smaller than you expected.
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4
Enter the amount and watch the ceiling
Minimum ৳500, maximum ৳95,000 in a single day at the entry tier. The form shows what is left of today's allowance before you confirm, so you can split a large cash-out across two days instead of watching it fail.
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5
Confirm and keep the reference number
Approve the request and note the reference on the confirmation screen. An agent on live chat can trace a payout in seconds when you can paste that number, and it is the only thing you need for a status check.
First time only: the request waits for the document check covered further down, which our team finishes within 12 hours, and the payout itself can add up to 2 hours after that. Once your account is cleared, later requests skip the queue entirely.
Payment rails, and how fast each one settles
Five rails carry money in and out. Deposits clear in about a minute on every one of them, and approved payouts settle in roughly 21 minutes. What differs is the number of digits in the form and whether the money lands in a wallet or at a bank branch.
- bKash 1 min21 min৳500৳95,000
- Nagad 1 min21 min৳500৳95,000
- Rocket 1 min21 min৳500৳95,000
- Bank Transfer 1 min21 min৳500৳95,000
- Upay 1 min21 min৳500৳95,000
Bank transfer needs your account number and the branch name exactly as the bank prints them on the statement. A wallet needs the mobile number registered in your name and nothing else. Save one rail in your profile and stay with it; swapping wallets between requests is the quickest way to pull your account into a manual look.
What ice36 asks for before your first payout
One check sits between you and the first cash-out. It happens once, it takes a single photo, and after that your account is cleared for normal payouts. The reason is simple: the wallet or bank account receiving the money has to belong to the person who opened the account, so nobody can move a balance through someone else's number.
Documents we accept
Send one of these, not all three. Pick whichever is closest to hand and in good condition.
- National ID card (NID), front and back
- Passport, the photo page with the machine-readable strip
- Driving licence, the side carrying your name and date of birth
How to upload them
- Open your profile from the account menu while you are logged in, then choose the document section.
- Select the document type and use the camera inside the form rather than an old file from your gallery.
- Fill the frame with the document. All four corners inside the box, nothing folded or cut off.
- Submit and wait. A reviewer completes the check within 12 hours, and usually well inside that.
What makes a photo get rejected
- A black and white scan where the date of birth turns into a smudge.
- One edge cropped out, or a corner hidden under a thumb.
- Flash glare sitting directly on top of the number line.
- A screenshot of a photo, which loses the fine print.
- Only one side of an NID card when both sides were asked for.
Where your documents go
Files go into your own logged-in account, never into a chat window. Our reviewers open them to match your name and date of birth against your profile, and the record stays on file for any later check. Nothing is passed to other players, to bonus partners, or used to market anything at you. If a message claims to be from us and asks you to send an NID photo over a messaging app, it is not us, and you should ignore it and report it on live chat.
Why a request gets held, and how to clear it
Almost every stalled payout comes down to one of six causes, and each has a fix you can do yourself without waiting for a reply.
| What you see | Why it happens | What to do |
|---|---|---|
| Still pending after 30 minutes | A wallet or bank maintenance window, or a manual review | Paste the reference into live chat and ask which of the two it is |
| Amount field refuses to accept the figure | The request is below the ৳500 minimum | Raise it to ৳500 or more, or leave the balance for the next session |
| Part of the balance is greyed out | Bonus credit still has playthrough left | Open the bonus card, finish the 7x turns, then request again |
| Name mismatch warning | The wallet or account belongs to somebody else | Switch to a rail registered in your own name |
| Document rejected twice | Glare, crop or a missing second side | Retake it flat in daylight with all four corners visible |
| Daily ceiling reached | You have taken ৳95,000 out in one day | Split the rest across the next day, or move up a VIP tier |
Timing your request around the clock
Our payout desk runs all day, so 21 minutes is the same target at noon and at two in the morning. What changes is the receiving side. Wallets and bank systems take maintenance windows, and a request filed in the middle of one simply waits for the window to shut and reopen.
That is why a steady signal matters more than the hour you choose. A confirmation that drops halfway through leaves the request unapproved and the money untouched, and starting again adds the delay you were trying to avoid. If the connection on your phone is patchy, wait for Wi-Fi rather than refreshing the page five times.
The app helps here. The APK is 28 MB, runs on Android 7.0 and above, and lets you approve a payout without a browser tab that a call can interrupt. Version 2.0.14 is the current build, updated 13 November 2026, and it costs nothing. Installing it takes less time than the payout window itself. You can grab it on the ice36 app page.
Payout questions we get every week
How long does an ice36 withdraw usually take?
Around 21 minutes from approval on bKash, Nagad, Rocket, Upay and bank transfer. The first one is slower, because our team spends up to 12 hours on the document check and the payout can add up to 2 hours after that. Every request after it goes straight into the normal queue.
What is the smallest amount I can take out?
৳500 per request, and no more than ৳95,000 across a single day at the entry tier. Higher VIP levels lift that daily ceiling to ৳130,000 for Silver, ৳170,000 for Gold and beyond, which is worth knowing if you play at larger stakes.
Why is my payout still pending after half an hour?
Two usual reasons: a maintenance window at the wallet or the bank, or a manual review triggered by a name that did not match your profile. Open live chat with the reference number and an agent can tell you which one applies and what clears it.
Do I have to send documents again for a second payout?
No. The check happens once, before your first withdrawal. You would only be asked to upload again if a document has expired or if the name on your account has changed since the last review.
Can I withdraw bonus money?
Yes, once the 7x playthrough on that bonus is finished. Bonus credit sits apart from your cash and shows on the bonus card, so the withdrawable figure in the payout form is the cash balance. Finish the turns and the two merge into one amount you can request.
Which rail should I pick for a payout?
The one registered in your own name that you already use. bKash covers the widest spread of wallets and agents, Nagad and Rocket work the same way, and Upay is fine if that is the wallet you hold. Bank transfer suits larger amounts and leaves a statement trail.
Open the account, then cash out when you win
If you have read this far you know more about payouts than most players do on their first request. Register, make a first deposit with bKash or Nagad, and the 230% welcome bonus up to ৳13,500 arrives with a 7x playthrough attached. Clear it, and the balance is yours to withdraw.